Privacy Policy

The privacy practices of this statement apply to our services available under the domain and subdomains of www.shiponk.com (the "Site") owned and operated by Shiponk, (“shiponk”). By visiting this website and shiponk app, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our site or mobile application .

By accepting the Privacy Policy and the User Agreement in registration, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the shiponk User Agreement.

Your privacy is very important to all of us at shiponk. We have established this privacy policy to explain to you how your personal information is protected, collected and used. Personal information is information about you that is personally identifiable such as your name, address, phone number, and email address that is not otherwise publicly available.

Information Collection & Use

In order to use this Site, you must first complete the registration form and create a username and password. During the registration process, you are required to give contact information such as name, address, phone number and email address. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose.

In general, you can browse the Site without providing us with any of personal information about yourself. Once you agree to provide us with personal information, you are no longer anonymous to us. If you choose to use our services, we may require you to provide contact and identity information, billing information and other personal information as indicated on the forms throughout the Site. Where possible, we indicate which fields are required and which are optional. You always have the option to not provide information by choosing not to use a particular service or feature.

Under some circumstances we may require some additional financial information. We use your financial information, including credit card information, to verify the accuracy of your name, address and other information, as well as to bill you for your use of our services. We automatically track certain information based upon your behavior on the Site. We use this information to do internal research on our users’ demographics, interest, and behavior to better understand, protect and serve you and our community. This information may include the URL that you just came from, which URL you go to next, your computer browser information, and your IP address.

If you choose to list, bid or match on the Site, we collect information about your activity and behavior. We also collect other users’ comments about you in our feedback area. We will not share the personal information you provide through a contest or survey with other third parties unless we give you prior notice and choice.

If you choose to use our referral service to tell a friend about the Site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Site. shiponk stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. We don’t store anything on a referral send. We only store their email address if they sign up.

Uses of Your Information

We use your personal information, including your email address, to facilitate the services you request. We use your personal information in the file we maintain about you, and other information we obtain from your current and past activities on the Site to: resolve disputes; troubleshoot problems; help promote safe matching; collect fees owed; measure consumer interest in our products and services; inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our User Agreement; and as otherwise described to you at the time of collection. At times, we may look across multiple users to identify problems or resolve disputes, and in particular we may examine your personal information to identify users using multiple usernames or aliases. We may compare and review your personal information for errors, omissions and for accuracy.

You agree that we may use personal information, including your email address, about you to improve our marketing and promotional efforts, to analyze site usage, improve our content and product offerings, and customize the Site's content, layout, and services. These uses improve the Site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Site.

Communications from the Site

We will occasionally send you information on products, services, special deals and promotions, as well as a newsletter. You are signed up for these emails at registration and you may unsubscribe at any time by going to your account tab and opting out of the emails, or by following the directions to unsubscribe in the email.

Out of respect for your privacy, we provide you a way to unsubscribe from each of these communications when we ask for it. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at privacy@shiponk.com.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party. Currently it is not our policy to make this information available to any third parties.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party. Currently it is not our policy to make this information available to any third parties.

Based upon the personal information you provide us, we will send you a welcoming email to verify your email address, username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. Email is the primary means of communication between members doing transactions on the site and you must be able to receive this information to use shiponkproperly.

Information Sharing and Disclosure

As a matter of policy, we do not sell, rent or share any of your personal information, including your email address, to third parties for their marketing purposes without your explicit consent. However, the following describes some of the ways that your personal information may be disclosed in the normal scope of business to provide our services. shiponk Community: Your shiponk username is displayed throughout the Site and is therefore available to the public. All of your activities on the Site will be identifiable to your username. Other people can see your bids, shipments you have listed, your feedback rating and associated comments, your postings on the Site, and so on. Therefore, if you associate your name with your username, the people you have revealed your name to will be able to personally identify your shiponk activities. If you are involved in a transaction, we have features that allow parties to the transaction to view your email address and obtain your contact information to help complete the transaction. Further, we may send out notices to you or other community members regarding suspicious activity or policy violations on the Site. To request removal of your personal information from the shiponk community, contact us at our contact information found below. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personal information.

We track trends in users’ usage and volume statistics to create a more efficient and usable site, and to determine areas of the site that could be improved to enhance the user experience.

Log files are used on the website, and in any link to the website from an email.

Tracking Technologies

Technologies such as: cookies, beacons, tags and scripts are used by shiponk and our marketing partners, affiliates, and customer support and fraud prevention service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies to remember user preferences and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

Links to Other Sites

This Web site contains links to other sites that are not owned or controlled by shiponk. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy policies of each and every Web site that collects personal information. This privacy policy applies only to information collected by this Web site.

Community Discussion Forums

If you use a bulletin board on the Site, you should be aware that any personal information, including your email address, you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these forums. All other information pertaining to the collection and use of information can be found in the Discussion Forum rules. To request removal of your personal information from the shiponk community, contact us at privacy@shiponk.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Testimonials

We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at privacy@shiponk.com. Social Media Connections & Features

shiponk may allow users to access Facebook Connect to interact with friends and to share on Facebook through wall and friends’ news feeds. If you are already logged into shiponkand Facebook, when you click on “Connect with Facebook” you will be prompted to merge your profiles. If you are already logged into shiponk but not logged into Facebook, when you click on “Connect with Facebook” you will be prompted to enter your Facebook credentials or to “Sign up for Facebook.” By proceeding, you are allowing the shiponk site to access your information and you are agreeing to the Facebook Terms of Use in your use of the shiponk site. Conversely, if you are not currently registered as a shiponk user and you click on “Sign in using Facebook” you will first be asked to enter your Facebook credentials and then be given the option to register and join shiponk. Once you register on the shiponk site and Connect with Facebook, you will be able to automatically post recent activity back to Facebook. You have the option to disable Facebook Connect at any time by logging into your profile and clicking on “My Facebook Profile.” Further, you can edit privacy settings for the reviews that appear on Facebook or disconnect this service by visiting the Facebook Application Settings page.

Our website includes social media features, such as the Facebook 'Like' button and widgets, such as the 'Share this' button or interactive mini-programs that run on our site. These features may collect information such as your IP address and which page you are visiting on our site, and they may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing them.

Access to Personal Information

If your personal information, including your email address, changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member Account page or by contacting our Customer Operations team at shiponkMember Support. We will respond to your access request within 30 days. We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at privacy@shiponk.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security

The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information, including your email address, submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Business Transitions

In the event shiponk goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information, including your email address, will likely be among the assets transferred. You will may be notified via email of any such change in ownership or control of your personal information. Changes in this Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy policy and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make material changes to this policy and/or to our email practices, we will notify you here, by email prior to the change becoming effective.

Contact Us

If you have any questions or suggestions regarding our privacy policy and email practices, please contact us at privacy@shiponk.com