We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
Collection of Personally Identifiable Information and other Information
When you use our Website, we store your browsing information. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This will allows us to provide best services and features that are possible meet your needs and to customize our Website according to market (your) requirement which result to make User (your) experience safer and easier. For purpose of achieving this it is necessary us to collect your personal information which we be protected under our privacy clause.
In general, you can browse Shiponk without disclosing us any personal information about yourself. When you provide us with your personal information then you are no longer anonymous to us. Where it is possible, we will indicate or guide you that which fields are required and which fields are optional. This site always provides the option to not provide any information by choosing not to use a particular service or feature on the Shiponk. We may automatically track certain information about you based upon your behavior on our Website. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.
We use data collection devices such as "cookies" on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie".
If you choose to post reviews and suggestion about Courier services, Transportation Service or Movers and packers post messages or leave feedback on our website, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
We collect personally identifiable information (Name, email address and phone number.) from you when you set up a free account with us. We do use your contact information to send you offers based on your previous orders and your interests.
If you to list you price or Bid, we will collect the necessary information about you activity and behavior in the market. We will also collect the user's feedback and comments about you in the feedback further we will also provide with the suggestions if any come to us regarding how to improve in the particular area of your service.
Shiponk will not share any personal information that you provide or share with us until and unless we will intimate you via email or prior notice but it can be disclose without intimating you when your personal information is demanded by the official authority of the state or government or when it is in required for the security of the state or for any legal process.
Sharing of personal information
Shiponk will share personal information with companies, organizations or individuals if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to: meet any applicable law, regulation, legal process or enforceable governmental request which enforce applicable Terms of Service, including investigation of potential violations, detect, prevent, or otherwise address fraud, security or technical issues.
The Shiponk has the right to protect against harm, property or safety or reputation of Shiponk, our users or the public as required or permitted by law. We may share aggregated, non-personally identifiable information publicly and with our partners – like Transport services provider or packers and movers, agents or connected sites.
Shiponk follows strict security measures in place to protect the misuse, loss, and alteration of the information under our control. Whenever the user or you modify or alter or change or access your account information, this site will offer the use of a secure server. Once your information is under the Shiponk possession we adhere to strict security guidelines, protecting it against unauthorized access.
No Infringement of Intellectual Property of Company and Third Parties:
a) The shiponk website contains copyrighted material, inventions, know how, potential patentable business method material, design logos, phrases, names, logos or HTML Code ("Intellectual Property Content") all of which, unless otherwise indicated and/or provided pursuant to a third party license, are our sole property and we retain all appurtenant rights, interests and title thereto.
b) Shiponk also claim ownership rights under the copyright and trademark laws with regard to the "look", "feel", "appearance" and "graphic function" of this website including but not limited to its colour combinations, sounds, layouts and designs.
c) Users are agree and acknowledge that your use of this website does not confer upon you any license or permission to use our (or any third party's) Intellectual Property Content.
d) User shall not reproduce, modify, display, sell, or distribute the Intellectual Property Content, or use it in any other way for public or commercial purpose. All other trademarks, service marks and copyrights are held by their rightful owners.
e) The shiponk website contains trademarks, trade names, trade dress, service marks, domain names or other indicia of ownership (collectively the "Marks") owned or licensed for use by us.
f) Shiponk .com can use the images of the product which are listed or uploaded by the users on the Shiponk site for their advisement purposes at any place/website of its choosing.
If any dispute arises between a service provider or service receiver, Shiponk wishes to try a neutral and cost effective means of resolving the dispute quickly. Accordingly, you and Shiponk agree that any claim or controversy at law or equity that arises out of this Agreement or our services (a "Claim") shall be resolved in accordance with one of the subsections below or as we and you otherwise agree in writing. Before resorting to these alternatives, Shiponk strongly encourages Users to first contact us directly to seek a resolution by going to the Customer Support help page. Shiponk will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration.
Arbitration: - This Agreement shall be governed in all respects by the laws of the India. All disputes controversies or claims arising out of or relating to this Agreement shall be finally settled under The Arbitration and Conciliation Act, 1996. The arbitration proceedings shall be held in Ahmedabad, Gujarat. The arbitrator shall be free of rules of evidence and procedure but shall be bound by the substantive Indian applicable law. The award of the arbitrator will be in writing and will set forth findings of fact and conclusions of law. Judgment on the arbitrator's award will be final and binding upon the parties. The arbitrator's fees will be shared equally by the parties and each party will bear its own costs and attorneys' fees. All papers, documents, or evidence, whether written or oral, filed with or presented in connection with the arbitration proceeding will be deemed by the parties and by the arbitrator to be confidential information of both parties. Notwithstanding the foregoing, nothing in this Section shall prevent either party from applying for and obtaining from a court a temporary restraining order and/or other injunctive relief.